Refund Policy

Return/Refund Policy

If you find an error with your order or find you need to return or exchange an item, please call Guest Services at 800-543-5823 and we will work to find a quick and easy resolution for you. Guest Services will get you in contact with a Jiffy Lube District Manager who will work to resolve your issue.

Manufacturer's Warranties

Merchandise covered by a manufacturer's warranty is sold with the warranty by the manufacturer extended to the purchaser. We will be happy to assist in obtaining fulfillment of a manufacturer's warranty. 

Other than applicable manufacturers' warranties, there are no warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose.

Return for Refund or Exchange

All returns are subject to inspection by a Jiffy Lube returns specialist and are accepted within 30 days of delivery. Only unused product that has not been installed, driven on and is not damaged is eligible for return.

Credit amount will be calculated as follows:

TIRES: Credit less all freight charges incurred.

SPECIAL ORDER ITEMS: Special order items are not returnable.

All refunds will be issued by check. We will send all refunds to the postal mailing address supplied at the time of purchase.